- Church of the Customer Blog
- All about word of mouth, customer evangelism and citizen marketers.
- CRM Blog
- Online customer relationship management (CRM) blog delivering advice, best practice and information from a CRM veteran.
- Customer Focus Consulting Blog
- Customer service perspectives of a seasoned consultant with a passion for moments of truth
(customer touch points) and bringing the customer inside the organization.
- Customer Service Experience
- Customer service blog from the editors of AllBusiness.com.
- Kevin's Blog
- Customer service specialist shares his thoughts.
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