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Bill Hogg
- Customer service commentary from leadership expert Bill Hogg.
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Church of the Customer Blog
- All about word of mouth, customer evangelism and citizen marketers.
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Customer Complaints Blog
- Blog dedicated to expressing complaints arising form interactions with businesses and organizations in Canada and the United States.
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Customer Experience for Profit
- Author and customer service expert Linda Ireland shares insights into how great customer service is at the root of profit.
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Customer Focus Consulting Blog
- Customer service perspectives of a seasoned consultant with a passion for moments of truth
(customer touch points) and bringing the customer inside the organization.
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Customer Management Blog
- Covers customer satisfaction and retention issue with current management and business marketing strategy and positioning.
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Customer Reference Insights
- Offers discussions and insight from customer reference professionals on business-to-business reference management solutions.
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Customer Service and More: The Shep Hyken Blog
- Customer service expert and author shares his observations and insight.
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Customer Service Stories ..and other thoughts
- Barry Dalton offers lessons learned and personal customer service experiences.
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Customers Rock
- Becky Carroll, long-time customer advocate and customer service expert, offers guidance on how to make customer experiences count.
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Deliver Bliss
- Focuses on customer service leadership and word of mouth strategy.
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Dennis Snow
- Advice on all aspects of customer service from professionals with Disney backgrounds.
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Inside CRM Blog
- Online customer relationship management (CRM) blog delivering advice, best practice and information from a CRM veteran.
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Kevin's Blog
- Customer service specialist shares his thoughts.
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Mercantile Systems: The Last Word
- Offers discussion about topics which include customer loyalty, overall customer solutions profit opportunities, customer experience management, employee theft and more.
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Outbound Call Center Services
- Discusses all types of inbound/outbound call center services, offshore outsourcing, telemarketing service, customer care and chat support services.
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Service Untitled
- Blogging about customer service and the customer experience.
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Soffront Blog
- Shares information on CRM best practices, latest news, product releases and more.
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Who's Your Gladys?
- Features authoritative posts on how to turn difficult customers into fans of your business.
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