Customer Service in the Best of the Web Blog Directory

Customer Service

A Title Would Limit My Thoughts

Mitch Lieberman shares insight on customer strategies and CRM.

Bill Hogg

Customer service commentary from leadership expert Bill Hogg. http://www.billhogg.ca/feed/

Brent's Social CRM Blog

Focusing on the benefits of and best practices in social CRM.

Chief Customer Officer 2.0

Jeanne Bliss, a former Chief Customer Officer herself, offers advice to those filling this difficult role. jeannebliss http://www.linkedin.com/in/jeanneblis

CRM Software Blog

International panel of Microsoft Dynamics CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process.

Customer Complaints Blog

Blog dedicated to expressing complaints arising form interactions with businesses and organizations in Canada and the United States. http://www.penciltrick.com/index.php/feed/

Customer Experience for Profit

Author and customer service expert Linda Ireland shares insights into how great customer service is at the root of profit. http://feeds.feedburner.com/ceforprofit

Customer Focus Consulting Blog

Customer service perspectives of a seasoned consultant with a passion for moments of truth (customer touch points) and bringing the customer inside the organization.

Customer Service and More: The Shep Hyken Blog

Customer service expert and author shares his observations and insight. http://shephyken.blogspot.com/feeds/posts/default?alt=rss

Customer Service Stories ..and other thoughts

Barry Dalton offers lessons learned and personal customer service experiences. http://feeds.feedburner.com/CustomerServiceExperiences-TheGoodBadAndUgly

CX Journey

Encouraging adventurous customer experience initiatives.

Deliver Bliss

Focuses on customer service leadership and word of mouth strategy. http://feeds.feedburner.com/deliverbliss

Inside CRM Blog

Online customer relationship management (CRM) blog delivering advice, best practice and information from a CRM veteran. http://www.crmblogger.com/feed

Kevin's Blog

Customer service specialist shares his thoughts.

Outbound Call Center Services

Discusses all types of inbound/outbound call center services, offshore outsourcing, telemarketing service, customer care and chat support services. http://callcenter-in-india.blogspot.com/rss.xml

The Pace of Service

Where customer service meets business management. mpace101 http://www.linkedin.com/in/pacemichael

Retail Hell Underground

Sharing stories of unreasonable customers and life as a retail slave. http://www.facebook.com/pages/Retail-Hell-Underground/135380436511336 rhunderground

Service Untitled

Blogging about customer service and the customer experience. http://feeds2.feedburner.com/ServiceUntitled

The Slightly Cranky (Former) Waitress

Blogging life in a call centre, as it happens.

Social CRM

ZDNet blog focusing on customer relationship management in a socially digital world.

Soffront Blog

Shares information on CRM best practices, latest news, product releases and more.

Write the Company

Praising and criticizing customer service letters in equal measure. http://www.facebook.com/WriteTheCompany writethecompany

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