Mitch Lieberman shares insight on customer strategies and CRM.

Customer service commentary from leadership expert Bill Hogg.

Focusing on the benefits of and best practices in social CRM.

Jeanne Bliss, a former Chief Customer Officer herself, offers advice to those filling this difficult role.

International panel of Microsoft Dynamics CRM experts provide reviews, comparisons and opinions to professionals in the CRM software selection process.

Blog dedicated to expressing complaints arising form interactions with businesses and organizations in Canada and the United States.

Author and customer service expert Linda Ireland shares insights into how great customer service is at the root of profit.

Customer service perspectives of a seasoned consultant with a passion for moments of truth (customer touch points) and bringing the customer inside the organization.

Customer service expert and author shares his observations and insight.

Barry Dalton offers lessons learned and personal customer service experiences.

Encouraging adventurous customer experience initiatives.

Focuses on customer service leadership and word of mouth strategy.

Online customer relationship management (CRM) blog delivering advice, best practice and information from a CRM veteran.

Customer service specialist shares his thoughts.

Discusses all types of inbound/outbound call center services, offshore outsourcing, telemarketing service, customer care and chat support services.

Where customer service meets business management.

Sharing stories of unreasonable customers and life as a retail slave.

Blogging about customer service and the customer experience.

Blogging life in a call centre, as it happens.

ZDNet blog focusing on customer relationship management in a socially digital world.

Shares information on CRM best practices, latest news, product releases and more.

Praising and criticizing customer service letters in equal measure.